Managing customers is hard enough without having to trawl through pieces of paper, Post-It notes, spreadsheets, databases and emails to find the thing they’re calling about.
Let’s not even mention suppliers and other contacts that you interact with on a day-to-day basis.
The new Courier Club CRM allows you to centralise all your customer, supplier & contact interactions so that you and your colleagues can access important information from anywhere, any time.
Using a simple diarised system you’ll never forget that important meeting or that email follow up for the multi-million pound deal. Easily see the tasks you’ve got to do today, those that you’ve missed and those that are coming up.
Record tasks, emails, telephone conversations and meetings against your contacts so that you can provide great customer service every time.
Don’t worry if you have a spreadsheet or database already. Send us your data and we’ll try and import it for you too… all for free!
- Centralise your customer & supplier databases
- Easy to use
- Cloud hosted - access anywhere & any time
- Record all your interacts against your contacts
- We’ll import your data for you (where possible)
Whatever size you are, Courier Club CRM is free, for all members. Forever.
Just log in to your dashboard and click the CRM button!
We’re pleased to announce that the new Courier Club CRM system is now in beta testing and available to use by all our members.
You can log in using your normal username & password here: http://beta.courierclub.co.uk
It is a beta version so if you do encounter any bugs we’d love to hear from you so that we can fix them before it’s made available on the live site.
What is a CRM?
CRM stands for Customer Relationship Management. It allows you to manage all your contacts (customers, leads, suppliers, subbies etc) all in one place. Not only that but each contact can have tasks/activities assigned to them allowing you to manage your time (and your staffs’ time) more effectively.
Like everything we do it is really free. We want to build systems that our members can use to help them make the most from their business. Our CRM system is yet another building block to help our members save time and money when dealing with prospects, customers, clients, suppliers, subbies and more.
Features and Benefits
- Create tasks/activities so you don’t forget that important quote/meeting/phone call
- Manage all your contacts in one place
- Save time and money
- Prioritise tasks/activities
- Manage each activity’s progress
- Set target completion dates
- Easy to use interface
- Search for contacts, companies and activities